Terms of Service

These terms govern your firm's use of CA Task Pro (the Service), supplied by [TO BE COMPLETED — legal_name] (we, us). By activating an account or continuing to use the Service you agree to them on behalf of your firm.

1. What the Service is

CA Task Pro is practice-management software for chartered accountancy firms: tracking work, statutory due dates, attendance and payroll, billing, and storing the portal credentials you choose to store in it.

It is a record-keeping tool, not professional advice. Due dates, computations and statutory forms in the Service are provided for your convenience. You remain solely responsible for what you file, when you file it, and for checking it against the law as it stands. We are not your accountant, and nothing in the Service is a substitute for your own professional judgement.

2. Your account

• Your firm is issued an Admin ID. Every user of your firm signs in with that ID, a username and a password.
• You are responsible for who you give accounts to and for what they do with them. Deactivate a user promptly when they leave.
• Your plan sets a number of seats — active user accounts. The Service will not let you exceed it.
• We will never ask you for a password. We cannot see yours; passwords are stored only as hashes.
• We strongly recommend turning on two-factor authentication for every administrator.

3. Fees, renewal and lapse

• Fees are as quoted to your firm, in Indian rupees, plus GST.
• Subscriptions run for the period stated on your invoice. We will email you before it ends.
• If a subscription lapses, sign-in is blocked but your data is not deleted. Renewing restores access exactly as it was.
• Fees already paid are not refundable except where required by law, or where we withdraw the Service (clause 8).

4. Your data is yours

You own everything you put into the Service. We claim no rights over it and we do not use it to train anything, sell it, or share it with anyone, save as set out in the Privacy Policy and the Data Processing Addendum.

You can export your clients, tasks, billing, payroll and statutory registers to Excel at any time from within the Service, without asking us.

5. Our access to your data

We do not enter your dashboard unless an administrator at your firm grants support access, under Security in your own settings. That access is read-only unless you say otherwise, expires by itself, can be revoked at any moment, and every visit is written to your own Audit Log under our name.

Outside of that, our access is limited to what is needed to run and back up the service, and to your subscription record — firm name, contact details, plan, seats and payments. Those never include your clients' data.

6. What you must not do

• Share one login between people, or resell access to firms that are not yours.
• Upload anything unlawful, or anything you have no right to hold.
• Attempt to reach another firm's data, or to probe, scan or overload the Service. Legitimate security research is welcome — write to [TO BE COMPLETED — email] first.
• Copy, decompile or resell the software itself.

7. Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. Maintenance is normally carried out outside Indian working hours and announced in advance where it will cause downtime.

Backups are taken daily and retained for a rolling period. Backups are a disaster-recovery measure for the service as a whole; they are not an undertaking to restore individual records you delete yourself.

8. Ending it

• You may stop using the Service at any time. Tell us and we will not renew.
• We may suspend an account immediately for non-payment, or for conduct under clause 6 that puts other firms' data at risk.
• If we withdraw the Service entirely we will give you at least 90 days' notice and a full export of your data.
• After a subscription ends we keep your data for 60 days so you can change your mind, then delete it. Ask within that window and we will delete it sooner.

9. Liability

Nothing here limits liability for fraud, or for anything that cannot lawfully be limited.

Subject to that, our total liability to your firm in any twelve-month period is limited to the fees you paid us in that period. We are not liable for penalties, interest or loss of profit arising from a filing you made or missed, for the reasons in clause 1.

10. Changes to these terms

We may change these terms. Where a change materially affects your rights we will give at least 30 days' notice by email to your registered contact and ask your administrator to accept the new version on signing in. Continuing to use the Service after that date means you accept it.

11. Law and jurisdiction

These terms are governed by the laws of India. The courts of [TO BE COMPLETED — jurisdiction] have exclusive jurisdiction.

12. Contact

[TO BE COMPLETED — legal_name]
[TO BE COMPLETED — address]
[TO BE COMPLETED — email]